Last Updated: 1 January 2026

404dn Privacy Policy — Your Information Is Completely Safe With Us

This page explains how 404dn collects your personal data, why we collect it, and how we keep it secure. Our commitment to your privacy is more than just words on paper.

Secured with 256-bit SSL encryption

404dn will never share your data with any third party Never Sold. Your privacy is our priority.

Privacy Policy Highlights at a Glance

Before diving into the details, here are the 6 core principles that form the foundation of 404dn's approach to privacy.

No Sale of Data

404dn never sells your name, phone number, email address, or any other personal data to advertisers or third parties — this is a strict, non-negotiable policy.

Military-Grade Encryption

All data is secured with 256-bit AES encryption and the TLS 1.3 protocol. Your payment details are stored in tokenized form on isolated servers.

You're in Control

You can view, update, or delete your data at any time. Closing your account will result in all data being deleted within the specified timeframe.

Cookie Transparency

Every cookie in use — and the reason for it — is clearly disclosed. You can easily disable any non-essential tracking cookies.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. We do not request or gather data beyond what is required.

No Unsolicited Ads

You can opt out of marketing communications at any time. Every email and SMS includes an unsubscribe link at the bottom.


1Introduction & Scope

This Privacy Policy 404dn platform (https://404dn.app) and its applications. By using 404dn's website, mobile app, or any related services, you are deemed to have consented to the collection and use of your information as described in this policy.

We understand that personal data privacy is a sensitive matter — especially when it comes to financial transactions and online entertainment. That's why 404dn follows a "Privacy by Design" approach from the ground up, meaning privacy is built into every feature from the start, not added as an afterthought.

Please Note: This policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international standards (GDPR-inspired). Last updated: 1 January 2026.

2What Data We Collect

404dn only collects information that is necessary to deliver a safe and quality service. A breakdown by category is provided below:

Personally Identifiable Information

  • Name and date of birth (for age verification).
  • Phone number and email address.
  • National ID or passport information (collected during KYC verification).

Financial Information

  • Deposit and withdrawal history.
  • Partial payment method details only (not your full bKash/Nagad number — last 4 digits only).
  • Transaction date, time, and amount.

Technical Information

  • IP address, device type, and operating system.
  • Browser information and session ID.
  • Login times, time spent on the platform, and navigation patterns.

Gaming Activity Data

  • Betting history and win/loss records.
  • Preferred game categories and playing habits.
  • Bonus claim and usage history.

What We Do Not Collect: Your full bank account details, passwords, and PINs are never stored on our servers.

3How We Collect Data

404dn collects information through several methods — all fully transparent and based on your consent:

How We Collect It What Information Is Available Purpose
Registration Form Name, phone number, email address, date of birth Account Creation & Verification
KYC Process Identity Information Age & Identity Verification
Transaction Records Payment Information Financial Security
Cookies & Logs Device & Session Information Platform Improvement
Customer Support Chat & Communication Records Troubleshooting

4Purpose of Data Use

404dn uses your data only for specific, legitimate purposes. Full details are outlined below:

  • Service Delivery: Managing your account, processing payments, and facilitating gaming activity.
  • Identity Verification: To verify age eligibility and prevent fraud.
  • Contact: Sending important updates, transaction confirmations, and security alerts.
  • Platform Improvement: Analysing user experience to continuously improve the platform.
  • Legal Obligation: Meeting regulatory requirements and preventing money laundering.
  • Personalized Experience: Showing game recommendations and relevant offers tailored to your preferences.

404dn never shares your information with advertising networks or uses it for profile-based targeted advertising.

5Data Sharing Policy

404dn does not share your information with third parties — with a few specific exceptions. Those exceptions are:

Service Provider Partners

Payment gateways (bKash, Nagad), game providers, and technology partners may receive limited data — solely for the purpose of delivering their respective services. They are bound by the same privacy standards as we are.

When Required by Law

Information may be shared in response to a court order, regulatory investigation, or applicable law in Bangladesh. In such cases, we will notify you in advance wherever possible.

Corporate Changes

In the event of a company merger or acquisition, your information may transfer to the new ownership — however, this Privacy Policy will remain in effect.

What will never happen: Your data will never be sold, rented, or exchanged with advertisers, data brokers, or any commercial third parties.

6Cookies & Tracking Technologies

The 404dn platform uses various types of cookies. Cookies are small files stored in your browser that help enhance your experience.

Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security, and keeping core features operational. They cannot be disabled.

Performance Cookies

We collect data on which pages are most visited and how quickly they load, in order to improve the platform. These cookies can be disabled.

Preference-Based Cookies

To remember your language, theme, and other personal preferences. These are also optional.

You can manage all cookie types through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7Data Retention Period

404dn retains your data only for as long as necessary. No information is kept beyond the required retention period.

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Customer Support Logs 3 Years Service Quality Assurance
Cookie Data 30 days – 1 year By Cookie Type

Once the retention period expires, data is securely deleted or anonymised.

8Your Rights

You have important rights regarding your data at 404dn. To exercise any of these rights, please contact our support team.

Right to Access Right to Rectification Right to Erasure Right to Restrict Processing Right to Data Portability Right to Object

How to Exercise Your Rights

  • Email us at support@404dn.app — use the subject line "Data Request".
  • Reach us via live chat.
  • Update your details directly from the Profile section of your account.

Requests will be responded to within 30 days of receipt. In complex cases, an additional 60 days may be required — you will be informed in advance.

No data request will be fulfilled without first verifying your identity — this is for your own protection.

9Children's Privacy

404dn is strictly for users aged 18 and above. We do not knowingly collect any data from individuals under the age of 18.

Age is verified at the time of registration. If there is any suspicion that a minor has created an account, it will be immediately suspended and all collected data will be deleted. If you become aware that a minor is using our platform, please notify us immediately.

A note for parents: please ensure your children do not access 404dn or similar platforms. To learn more about responsible gaming, visit our Responsible Gaming page.

10Security Measures

404dn employs industry-leading technology to protect your data. Our security framework operates across multiple layers:

  • Transmission Security: All data transmissions are encrypted via TLS 1.3 protocol.
  • Storage Security: Data stored on our servers is encrypted using AES-256 encryption.
  • Access Control: Staff access is role-based and limited — no single employee can view all data.
  • Two-Factor Authentication (2FA): An extra layer of protection for account logins.
  • Real-Time Monitoring: Suspicious activity is automatically detected and blocked.
  • Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
  • Data Backup: Encrypted backups stored securely — ensuring rapid recovery in the event of any disaster.

Please keep in mind that no one can guarantee 100% security on the internet. It is important that you also stay vigilant — use a strong password and never share your login credentials with anyone.

11Policy Updates

404dn may update this Privacy Policy from time to time. In the event of changes, we will:

  • We will publish the updated version on this page and change the date accordingly.
  • For significant changes, we will notify you by email or via an in-platform notification.
  • We will give at least 30 days' notice before any major changes take effect.

Continued use of the platform after any policy change will be considered acceptance of the updated policy. We recommend checking this page from time to time.

12Contact Us

For any questions or concerns regarding our Privacy Policy, please get in touch with us:

  • Email: privacy@404dn.app
  • General Support: support@404dn.app
  • Live Chat: Available on the Platform 24/7

Privacy-related complaints are responded to within 7 business days. For more general enquiries, please visit our FAQ Page here.

Last Updated: 1 January 2026. Next scheduled review of this policy: July 2026.

Your data is protected — join 404dn today

Reviewed our Privacy Policy and feeling confident? Join over 1 million Bangladeshis who trust 404dn — and enjoy safe, secure gaming.

Registration is free. You must be 18 or older to get started.

SSL Encryption
256-bit AES
No Sale of Data
No Third Parties
Your Control
Delete Anytime
24/7 Support
Support in Bangla
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